This policy explains how Thorivynexo handles your personal and business data, in line with Australian law and privacy best practices.

Information We Collect

We collect information to provide you with tailored support, analytics and responsive service.

• Basic client details including contact name, business position, address, and preferred communication method.
• Project context, service preferences, and any supporting business documentation you provide.
• Website usage data and system logs to improve performance and user experience.
• Any feedback, correspondence, or follow-up information submitted voluntarily.

How We Use Your Data

Your data is used to personalise, deliver, and improve our analytics and services.

• Responding to inquiries and performing analytics work as requested.
• Sending essential updates about engagements, reporting cycles and project outcomes.
• Internal analysis to enhance our service delivery and communication.
• Compliance with Australian legal and regulatory requirements.

Legal Basis for Processing

Our data practices adhere to the Privacy Act 1988 (Cth).

Processing is based on explicit client consent during inquiry and for legitimate interests in supporting financial analysis, subject to client rights under Australian law.

Who We Share With

Your data is strictly confidential and shared only as needed for business delivery.

• Essential Thorivynexo employees, service suppliers, or partners bound by privacy and security obligations to deliver your project.
• Regulatory authorities or legal entities, where compliance or reporting is necessary.
• Third parties if you request or approve additional integrations for your analytics.

Data Security

Thorivynexo implements commercial-grade safeguards to protect your information, including encryption, controlled access, and regular process reviews. We maintain data confidentiality as per industry standards and Australian law.

Your Rights

You retain control over your personal data and can request changes or removal.

• Request access to data we hold about you and your business.
• Ask for correction or update to personal or business data at any time.
• Withdraw consent to specific uses and request restricted processing.
• Request erasure of your information except where retention is legally required.

Cookies Policy

Our website uses cookies for site analytics and experience improvement. See our Cookies Policy for more detail on collection, use and opt-out.

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Contact Us

If you have privacy concerns or questions regarding your data, please contact our privacy team below.

Changes To This Policy

We update this policy to reflect legal requirements and best practices. Please review regularly for updates.